Good communication skills in english and cantonese
Pc literate with fast typing ability
Microsoft office proficiency preferred
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American International Group Inc. (AIG) is seeking a Customer Service Officer in Hong Kong. The role involves handling customer inquiries and providing service information, requiring strong communication skills in English and Cantonese, along with a proactive and team-oriented mindset.
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Job Summary
The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Employees are expected to work primarily in the office to foster in-person collaboration and a supportive team environment.
Matching Summary
Match Score: 75
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American International Group Inc. (AIG) is seeking a Customer Service Officer in Hong Kong. The role involves handling customer inquiries and providing service information, requiring strong communication skills in English and Cantonese, along with a proactive and team-oriented mindset.
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Skills & Requirements
Must-have
Good communication skills in English and Cantonese
PC literate with fast typing ability
Microsoft Office proficiency preferred
Nice-to-have
Positive attitude and modesty
Proactive mindset and eagerness to learn
Experience in Front desk or Contact Center
Key Requirements
Form 5 standard education level
1 year relevant work experience in Front desk/Admin or Contact Center
Ability to work under pressure with problem-solving skills