Automotive Fixed Operations Manager

Crater Lake Ford

Medford, OR, United States
On-site
Manage service and parts departments
Exceptional customer service
Attain performance targets
Crater Lake Ford is seeking a Fixed Operations Manager to oversee the Service and Parts departments, focusing on customer service excellence and staff development. The role requires strong leadership and communication skills to optimize team performance and ensure compliance with company policies

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for the hiring, training and development of all related personnel.
  • We offer best in class industry benefits including competitive pay, opportunities for career advancement, medical, dental and vision plans, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking a Fixed Operations Manager to oversee the Service and Parts departments, focusing on customer service excellence and staff development. The role requires strong leadership and communication skills to optimize team performance and ensure compliance with company policies.

Skills & Requirements

Must-have

  • Manage Service and Parts departments
  • Exceptional customer service
  • Attain performance targets
  • Staff training and development
  • Resolve customer concerns
  • Inspect repair orders daily
  • Maintain professional environment

Nice-to-have

  • Adapt to change
  • Focus on results
  • Desire to keep learning
  • Stay positive
  • Live our values

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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