End User Support Technician

THALES

Crawley, United Kingdom
Not specified; not specified; benefits include pri...
Fully remote
Windows 11 and windows 10 experience
Active directory and sccm knowledge
2nd/3rd line desktop support skills
Thales is a global technology leader recruiting an End User Support Technician to assist the IT infrastructure covering around 2500 users

Job Summary

  • Thales is a global technology leader recruiting an End User Support Technician to assist the IT infrastructure covering around 2500 users.
  • The role involves providing 2nd/3rd line desktop support, building machines using automated tools like SCCM, and supporting smartphone deployments.
  • Successful candidates will receive benefits including private medical insurance, cycle to work schemes, and paid volunteering days.

Matching Summary

Thales is a global technology leader recruiting an End User Support Technician to assist the IT infrastructure covering around 2500 users.

Salary

Not specified; Not specified; Benefits include private medical insurance, annual bonus, and stocks and shares

Skills & Requirements

Must-have

  • Windows 11 and Windows 10 experience
  • Active Directory and SCCM knowledge
  • 2nd/3rd line desktop support skills
  • Smartphone deployment for iOS and Android
  • Face-to-face user interaction capability

Nice-to-have

  • Resilience to challenging feedback
  • Flexible attitude towards work hours
  • Experience with Cisco AnyConnect
  • Ability to suggest process improvements
  • Teamwork across remote sites

Key Requirements

  • SC Security Clearance required
  • Minimum 5 years UK residence for clearance eligibility
  • 37 hours per week availability with flexible on-call duties

Work Rights

Must be eligible for SC Clearance

Tailored Resume

Cover Letter