Universal Agent- Sports Illustrated Chicago Resort

WYNDHAM

Chicago, US
Base: $17.00 - $17.50; bonus/equity: commissions +...
Onsite
Exceptional guest service
Professional guest interaction
Guest issue resolution
The Universal Agent is responsible for greeting and registering guests, offering concierge services, and providing qualified tours to the sales team, while enhancing the overall guest experience with exceptional service

Job Summary

  • The Universal Agent is responsible for greeting and registering guests, offering concierge services, and providing qualified tours to the sales team, while enhancing the overall guest experience with exceptional service.
  • Responsibilities include greeting, registering, and checking out guests, managing guest issues, completing administrative tasks, and promoting Wyndham Vacation Ownership presentations.
  • Travel + Leisure Co. offers a diverse range of comprehensive health and welfare benefits, including medical, dental, vision, paid time off, and a 401k with employer match.

Matching Summary

The Universal Agent is responsible for greeting and registering guests, offering concierge services, and providing qualified tours to the sales team, while enhancing the overall guest experience with exceptional service.

Salary

Base: $17.00 - $17.50; Bonus/Equity: commissions and bonuses; Benefits: comprehensive health and welfare benefits

Skills & Requirements

Must-have

  • Exceptional guest service
  • Professional guest interaction
  • Guest issue resolution
  • Front desk operations
  • Cash handling procedures
  • Concierge services

Nice-to-have

  • Team collaboration
  • Positive work environment
  • Continuous learning
  • Innovation and growth

Key Requirements

  • High School diploma or equivalent
  • Minimum one year customer service experience
  • Hospitality/hotel environment experience
  • Microsoft Programs proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter