Maricopa County Attorney's Office / Maricopa County Elections
Maricopa County, AZ, US
Base: $18 hourly; overtime: eligible for overtime ...
Part-time to full-time (seasonal/temporary)
Strong professional communication skills
Ability to work overtime during election cycle
High-volume phone call environment experience
The Maricopa County Attorney's Office is seeking a Temporary Hotline Representative to assist with inbound calls during the election season. The role involves troubleshooting inquiries from poll workers, creating detailed call tickets, and providing support as needed. The position offers flexible hours and a competitive hourly wage of $18, with opportunities for overtime
Job Summary
This position supports Maricopa County Elections by taking inbound calls from Poll Workers, Troubleshooters, and Curbside Voters to ensure smooth election operations.
The role involves creating detailed tickets for each call, providing troubleshooting assistance, ordering supplies, and dispatching help to Vote Centers when needed.
Candidates will work in a high-volume, time-critical environment with mandatory overtime, holiday hours, and potential physical tasks like lifting up to 25 pounds.
Matching Summary
Match Score: 85
The Maricopa County Attorney's Office is seeking a Temporary Hotline Representative to assist with inbound calls during the election season. The role involves troubleshooting inquiries from poll workers, creating detailed call tickets, and providing support as needed. The position offers flexible hours and a competitive hourly wage of $18, with opportunities for overtime.
Salary
Base: $18 hourly; Overtime: Eligible for overtime compensation over 40 hours/week; Benefits: Not specified
Skills & Requirements
Must-have
Strong professional communication skills
Ability to work overtime during election cycle
High-volume phone call environment experience
Detailed ticket creation and documentation
Troubleshooting assistance over the phone
Nice-to-have
Previous poll worker experience preferred
General office experience valued
Moderate computer use experience
Prior election experience beneficial
Teamwork in vibrant work environment
Key Requirements
High school diploma or GED required
Must be registered Arizona voter or eligible by hire date
Pass applicable background screening and drug testing
One or more years of poll worker experience preferred
One or more years of general office experience preferred
Work Rights
Must be a registered voter or have ability to become one in Arizona