Client Service Associate (mandarin/cantonese Speaker)
S&P Global Market Intelligence
Kuala Lumpur, Malaysia
Not specified; not specified; health care coverage...
Onsite (minimum of 2 days per week in the office)
Fluency in mandarin language required
Superior english communication skills
Proficiency in microsoft office suite
S&P Global Market Intelligence is seeking a Client Service Associate fluent in Mandarin or Cantonese to join their team in Kuala Lumpur. This role involves delivering front-line client support for the Debtdomain platform, fostering customer relationships, and collaborating across global teams
Job Summary
The role focuses on delivering front-line client services and comprehensive support for the Debtdomain platform within a global team.
Employees are expected to build robust customer relationships through onsite coverage, training, and proactive issue resolution.
S&P Global offers competitive benefits including health care, flexible downtime, continuous learning resources, and family-friendly perks.
Matching Summary
Match Score: 85
S&P Global Market Intelligence is seeking a Client Service Associate fluent in Mandarin or Cantonese to join their team in Kuala Lumpur. This role involves delivering front-line client support for the Debtdomain platform, fostering customer relationships, and collaborating across global teams.
Salary
Not specified; Not specified; Health care coverage, generous time off, retirement planning, and company-matched student loan contribution
Skills & Requirements
Must-have
Fluency in Mandarin language required
Superior English communication skills
Proficiency in Microsoft Office Suite
1+ years client support experience
Ability to work from office 2 days/week
Nice-to-have
Knowledge of finance and banking sectors
Experience with internet-based applications
Strong emotional intelligence and collaboration
Proactive problem-solving mindset
Interest in high technology solutions
Key Requirements
Minimum 1 year experience in client support or financial services
Fluency in Mandarin is mandatory
Must attend in-person interview at nearest S&P Global office
Proficiency in Excel, Word, Outlook, and PowerPoint required