Technical Success Manager

Zscaler

Pune, India
On-site
5+ years customer-facing experience
Linux unix free bsd operating systems
Network troubleshooting tools ping traceroute
The role focuses on understanding customer goals and technical needs to align with Zscaler solutions and drive satisfaction

Job Summary

  • The role focuses on understanding customer goals and technical needs to align with Zscaler solutions and drive satisfaction.
  • Candidates will collaborate with Sales, Support, and Product teams to deliver a seamless customer experience while mitigating risks.
  • Zscaler offers comprehensive benefits including health plans, parental leave, retirement options, and education reimbursement.

Matching Summary

The role focuses on understanding customer goals and technical needs to align with Zscaler solutions and drive satisfaction.

Skills & Requirements

Must-have

  • 5+ years customer-facing experience
  • Linux Unix Free BSD operating systems
  • Network troubleshooting tools Ping Traceroute
  • HTTP SMTP FTP DNS protocols knowledge

Nice-to-have

  • SASE SSE ZTNA cloud security technologies
  • Large-scale deployment or migration management
  • High level design and discovery discussions
  • SAML LDAP OAuth authentication protocols

Key Requirements

  • Minimum 5 years of relevant experience
  • Experience with product feature implementations
  • Familiarity with network issue troubleshooting

Work Rights

Not specified

Tailored Resume

Cover Letter