As a member of the Reliability Engineering & Operations team, you will support the evolution of Service Management technologies such as ServiceNow ITSM, ITOM, xMatters, Discovery and SCOM
Job Summary
As a member of the Reliability Engineering & Operations team, you will support the evolution of Service Management technologies such as ServiceNow ITSM, ITOM, xMatters, Discovery and SCOM.
Key responsibilities include handling customer technical issues, documenting processes, maintaining service level agreements, and collaborating with technical teams to optimise service quality.
CME Group invests in your success and fosters a team of problem solvers, difference makers, and trailblazers, embracing unique experiences and skills to ensure all perspectives are valued.
Matching Summary
As a member of the Reliability Engineering & Operations team, you will support the evolution of Service Management technologies such as ServiceNow ITSM, ITOM, xMatters, Discovery and SCOM.