Senior Associate Digital Renewal Representative

AUTODESK TLV

Mexico City, Mexico
Manage customer renewal cycles
Execute end to end renewal motions
Close customer renewals
The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth

Job Summary

  • The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth.
  • This role engages directly with customers on renewal discussions, identifies churn risks and expansion opportunities, and collaborates with Account Executives, Customer Success Managers, and partners.
  • A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working.

Matching Summary

The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth.

Skills & Requirements

Must-have

  • Manage customer renewal cycles
  • Execute end to end renewal motions
  • Close customer renewals
  • Monitor account auto renewal status
  • Maintain accurate sales forecasts
  • CRM and renewal tracking tools

Nice-to-have

  • Customer focus and time management
  • Collaboration with internal teams
  • Fast paced metric driven environment
  • Proactive retention actions

Key Requirements

  • 1-3 years of experience
  • Bachelor’s degree or equivalent
  • Experience closing deals or renewals
  • Proven ability to manage multiple cycles
  • Experience using CRM systems

Work Rights

Not specified

Tailored Resume

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