Maintain orderly filing system and purging records
The role involves engaging with donors and performing administrative tasks to support plasma center operations at a BioLife facility
Job Summary
The role involves engaging with donors and performing administrative tasks to support plasma center operations at a BioLife facility.
Employees will answer phones, greet visitors, assist with appointments, and maintain donor record files while exhibiting strong customer service skills.
The position offers a comprehensive benefits program including medical, dental, vision, 401(k) match, and up to 120 hours of paid vacation.
Matching Summary
The role involves engaging with donors and performing administrative tasks to support plasma center operations at a BioLife facility.
Salary
Starting Hourly Wage: $18.00; Bonus/Equity: Short-term incentives may be eligible; Benefits: Medical, dental, vision, 401(k), paid time off, tuition reimbursement
Skills & Requirements
Must-have
Answer phones and greet visitors promptly
Assist donors with appointments and records
Maintain orderly filing system and purging records
Work evenings weekends and holidays
Ability to walk stand lean bend stoop reach
Nice-to-have
Customer service skills in patient facing role
Identifying operational opportunities for improvement
Fine motor coordination and depth perception
Experience working in customer or patient facing role
Key Requirements
High school diploma or equivalent
1 or more years experience in customer or patient facing role
Ability to lift materials up to 32 lbs occasionally