Customer Service Representative - Patient Registration

Cloudmed

Brookfield, WI, United States
Base: $15.00 - $21.10 ph; bonus/equity: not specif...
Answering phones and working on computers
Collecting information accurately and quickly
Listening with compassion
As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • This is the first step of your healthcare career at R1 RCM Inc., offering the opportunity to constantly learn, collaborate, and explore new paths.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly.

Salary

Base: $15.00 - $21.10 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answering phones and working on computers
  • Collecting information accurately and quickly
  • Listening with compassion
  • Fast-paced work environment
  • Working across multiple screens
  • Typing as quickly as patients can talk

Nice-to-have

  • Building rapport in real time
  • Exploring new career paths
  • Contributing to meaningful work
  • Thinking boldly

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter