It Support Technician

SBM Offshore

Singapore, Singapore
Remote
Technical assistance
Troubleshooting
Hardware and software issues
Deliver technical assistance to end-users, ensuring smooth operations and resolving IT issues promptly

Job Summary

  • Deliver technical assistance to end-users, ensuring smooth operations and resolving IT issues promptly.
  • Provide support for hardware, software, and network issues to enhance productivity and user satisfaction.
  • Collaborate with other IT team members to escalate and resolve complex technical issues.

Matching Summary

Deliver technical assistance to end-users, ensuring smooth operations and resolving IT issues promptly.

Skills & Requirements

Must-have

  • technical assistance
  • troubleshooting
  • hardware and software issues
  • network connectivity
  • user accounts and passwords
  • remote access tools
  • ticketing systems

Nice-to-have

  • customer service
  • communication skills
  • adaptability
  • team collaboration

Key Requirements

  • High school diploma or equivalent
  • Proficiency in English
  • Prior experience in a technical support role or customer service position (beneficial)

Work Rights

Not specified

Tailored Resume

Cover Letter