As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience
Job Summary
As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.
You will undertake ongoing reviews in relation to entitlements, payments and medical expenses.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.
Matching Summary
As a Dispute Claim Specialist you will play a key role in supporting injured workers throughout the dispute resolution process, providing an empathetic customer experience.
Skills & Requirements
Must-have
Strong customer relationships
Empathetic delivery of adverse outcomes
Support dispute resolution process
Nice-to-have
Learning culture
Long-term career opportunities
Work-life balance support
Key Requirements
Background in customer service, mediation or personal industry
Exceptional organisational and time management skills