Retail Customer Service Specialist

House of Sport by DICK'S Sporting Goods

Victor, NY, US
Base: $15.50 - $24.25 ph; bonus/equity: not specif...
Not specified (likely onsite)
Excellent customer experience delivery
Front-end register coverage
Product knowledge and sales support
The Retail Customer Service Specialist position at House of Sport by DICK'S Sporting Goods in Victor, NY, focuses on providing exceptional customer experiences and maintaining high service standards. Candidates should be proactive, possess strong product knowledge, and have prior retail or customer service experience

Job Summary

  • The Customer Service Specialist serves as the primary provider of excellent customer experiences at the front end.
  • Team members are expected to uphold company standards by monitoring associates and ensuring strong presentation and safety protocols.
  • The role offers a competitive pay range of $15.50 to $24.25 per hour along with a generous suite of benefits.

Matching Summary

Match Score: 85

The Retail Customer Service Specialist position at House of Sport by DICK'S Sporting Goods in Victor, NY, focuses on providing exceptional customer experiences and maintaining high service standards. Candidates should be proactive, possess strong product knowledge, and have prior retail or customer service experience.

Salary

Base: $15.50 - $24.25 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including state paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end register coverage
  • Product knowledge and sales support
  • Physical ability to lift 35 lbs
  • Standing for extended periods

Nice-to-have

  • Prior retail sales experience preferred
  • Inclusive and diverse environment focus
  • Team collaboration and accountability
  • Training new teammates on programs
  • Proactive customer engagement

Key Requirements

  • Prior retail or cashier experience preferred
  • Ability to stand up to 4 hours continuously
  • Lift items weighing 15 to 35 lbs occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter