Customer Success Manager Pricing And Reference Services

LSEG

New York City, NY, United States
Base: $116,200 - $193,800; bonus/equity: variable ...
Onsite
Customer success management
Pricing and reference data expertise
Customer lifecycle management
You will serve as a trusted advisor to customers across our Data & Feeds solutions to help unlock value and solve complex challenges

Job Summary

  • You will serve as a trusted advisor to customers across our Data & Feeds solutions to help unlock value and solve complex challenges.
  • LSEG offers competitive compensation including a base salary range of $116,200 - $193,800, variable incentive compensation, and a comprehensive benefits program.
  • LSEG is a leading global financial markets infrastructure and data provider committed to innovation, quality, diversity, sustainability, and community involvement.

Matching Summary

You will serve as a trusted advisor to customers across our Data & Feeds solutions to help unlock value and solve complex challenges.

Salary

Base: $116,200 - $193,800; Bonus/Equity: Variable Incentive Compensation plan; Benefits: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, 401(K) and more

Skills & Requirements

Must-have

  • Customer Success Management
  • Pricing and Reference Data expertise
  • Customer lifecycle management
  • Business reviews and success plans
  • Customer engagement and feedback
  • Risk identification and mitigation
  • Project management skills

Nice-to-have

  • SaaS and financial data experience
  • API and cloud technology knowledge
  • Technical and business communication
  • CRM and dashboard platform experience
  • Empathy and customer retention focus
  • Self-starter with autonomy
  • Strong interpersonal relationships

Key Requirements

  • 1+ years customer success or related experience
  • Experience with SaaS and financial services preferred
  • Ability to travel onsite when required

Work Rights

Not specified

Tailored Resume

Cover Letter