Services Coordinator - Waygate Technology

Hughes

Fully remote
Sap order processing experience
Fluency in english and japanese
Coordinate service activities
As a Services Coordinator, you will play a critical role ensuring high-quality after-sales service delivery by coordinating service activities, managing customer communication, and executing end‑to‑end service order processes

Job Summary

  • As a Services Coordinator, you will play a critical role ensuring high-quality after-sales service delivery by coordinating service activities, managing customer communication, and executing end‑to‑end service order processes.
  • We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
  • Join us, and you can expect contemporary work-life balance policies and wellbeing activities, comprehensive private medical care options, and tailored financial programs.

Matching Summary

As a Services Coordinator, you will play a critical role ensuring high-quality after-sales service delivery by coordinating service activities, managing customer communication, and executing end‑to‑end service order processes.

Skills & Requirements

Must-have

  • SAP order processing experience
  • Fluency in English and Japanese
  • Coordinate service activities
  • Customer communication management
  • Service order process execution

Nice-to-have

  • Experience with SFDC/ServiceMax
  • Strong customer focus
  • Team collaboration mindset
  • Understanding of QTC process
  • High attention to detail

Key Requirements

  • Bachelor’s degree
  • Minimum 5 years customer service or coordination experience
  • Fluency in English and Japanese
  • Hands-on SAP experience

Work Rights

Not specified

Tailored Resume

Cover Letter