The Scaled Account Specialist leads the strategic growth and management for Lucid Customers by managing the commercial lifecycle of Small and Midsize Business accounts through scalable, operational engagement
Job Summary
The Scaled Account Specialist leads the strategic growth and management for Lucid Customers by managing the commercial lifecycle of Small and Midsize Business accounts through scalable, operational engagement.
This role serves as the primary point of contact for a large portfolio of low-touch accounts, owning the commercial aspects of the account lifecycle, including renewals, expansions, upgrades, downgrades, and cancellations.
Success in this role requires strategic collaboration, innovative thinking, and a proactive sense of ownership to deliver meaningful customer outcomes and revenue impact.
Matching Summary
The Scaled Account Specialist leads the strategic growth and management for Lucid Customers by managing the commercial lifecycle of Small and Midsize Business accounts through scalable, operational engagement.
Skills & Requirements
Must-have
Manage commercial lifecycle of accounts
Scalable operational engagement
Automated outreach and direct engagement
Customer data analysis
Cross-functional collaboration
Nice-to-have
Innovative thinking
Proactive sense of ownership
Curious and eager to learn
Technical aptitude
Key Requirements
Bachelor's degree with strong academic performance