Mortgage Customer Outreach Specialist I

M&T Bank

Getzville, New York, United States of America
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Effective communication skills
Customer service skills
Ability to assess repayment options
This position is responsible for collecting on delinquent mortgage loans by contacting borrowers

Job Summary

  • This position is responsible for collecting on delinquent mortgage loans by contacting borrowers.
  • The role involves assessing consumer financial situations and arranging repayment plans.
  • M&T Bank is committed to fair and competitive pay for employees.

Matching Summary

This position is responsible for collecting on delinquent mortgage loans by contacting borrowers.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Effective communication skills
  • Customer service skills
  • Ability to assess repayment options

Nice-to-have

  • Collections experience
  • Knowledge of M&T systems
  • Promotes belonging in the workplace

Key Requirements

  • 2 years of higher education or relevant experience
  • Proficiency with word processing and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter