It Mitarbeiter:in Im 3rd Level Bmd Application Support (w/m/d)

PwC Österreich

Austria
Minimum eur 49,000 annual gross; annual salary inc...
Bmd ntcs application support experience
Itil knowledge and service management best practices
Application lifecycle management from design to operation
This role involves taking responsibility for technical inquiries regarding assigned applications within a 3rd Level IT Support team

Job Summary

  • This role involves taking responsibility for technical inquiries regarding assigned applications within a 3rd Level IT Support team.
  • The position requires acting as an information hub for internal stakeholders and external partners to ensure optimal service functionality.
  • Candidates will manage the Change & Release Management process and create documentation to inform end-users and IT colleagues.

Matching Summary

This role involves taking responsibility for technical inquiries regarding assigned applications within a 3rd Level IT Support team.

Salary

Minimum EUR 49,000 annual gross; Annual salary increases available

Skills & Requirements

Must-have

  • BMD NTCS application support experience
  • ITIL knowledge and service management best practices
  • Application lifecycle management from design to operation

Nice-to-have

  • Proactive and structured work style
  • Team player with excellent communication skills
  • Experience in IT project management sparring

Key Requirements

  • Technical degree (HTL, FH, Uni) or equivalent qualification
  • Several years of experience with BMD NTCS application
  • Fluency in German and English languages

Work Rights

Not specified

Tailored Resume

Cover Letter