The position is responsible for providing family support, education, mediation, and patient information to ensure optimal quality and communication
Job Summary
The position is responsible for providing family support, education, mediation, and patient information to ensure optimal quality and communication.
The Patient Representative utilizes interpersonal and conflict management skills to respond to concerns and facilitate updates for families and visitors.
Comprehensive employee benefits include retirement plans, health insurance starting day one, paid leave, and Public Service Loan Forgiveness eligibility.
Matching Summary
The position is responsible for providing family support, education, mediation, and patient information to ensure optimal quality and communication.
Skills & Requirements
Must-have
empathetic verbal communication skills
conflict resolution and problem solving
proactive customer service interventions
Nice-to-have
diplomacy and interpersonal skills
program planning experience
collaboration with volunteers
Key Requirements
High School Graduate or Equivalent
1 year full-time employment in clinical or critical care area
Bachelor's Degree or equivalent combination of education and experience