Technical Project Manager Intern - Software Delivery And Operations

Cambium Learning Group

Remote, US
Fully remote
Operational service delivery support
Troubleshoot helpdesk escalations
Client inquiry response
Cambium Learning Group is an award-winning educational technology solutions leader dedicated to helping all students reach their potential

Job Summary

  • Cambium Learning Group is an award-winning educational technology solutions leader dedicated to helping all students reach their potential.
  • Provide high quality support for operational service delivery and/or new feature development for a high-availability software system.
  • We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences.

Matching Summary

Cambium Learning Group is an award-winning educational technology solutions leader dedicated to helping all students reach their potential.

Skills & Requirements

Must-have

  • Operational service delivery support
  • Troubleshoot helpdesk escalations
  • Client inquiry response
  • System configuration changes
  • User acceptance testing (UAT)
  • Jira ticket creation
  • Deployment plan drafting

Nice-to-have

  • Proactive and detail-oriented nature
  • Team-oriented attitude
  • Problem-solving capabilities
  • Work well under tight timelines

Key Requirements

  • Bachelor’s degree in a related field
  • Master's degree in progress is a plus
  • Aptitude to learn basic SQL preferred
  • Familiarity with Jira, Confluence, TeamCity, Git, Bitbucket, Octopus desired
  • Experience with software development lifecycle
  • General project management methods

Work Rights

Candidates must reside and work within the United States

Tailored Resume

Cover Letter