Returns Agent

Europcar Mobility Group

Remote
Competitive salary; monthly uncapped commission; m...
Remote
Customer service excellence
Accurate administration
Vehicle return procedures
Europcar Mobility Group is seeking a Returns Agent to enhance their customer service experience in a remote capacity. The role requires excellent communication skills and flexibility in working hours, with a focus on vehicle returns and customer interactions

Job Summary

  • Europcar Mobility Group is committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
  • Key responsibilities include ensuring customers receive and return vehicles in a timely manner, maintaining customer service and damage standards, and completing all administration accurately.
  • Benefits include a competitive salary, generous holidays, monthly uncapped commission, medical refund scheme, pension scheme, and opportunities for career advancement.

Matching Summary

Match Score: 85

Europcar Mobility Group is seeking a Returns Agent to enhance their customer service experience in a remote capacity. The role requires excellent communication skills and flexibility in working hours, with a focus on vehicle returns and customer interactions.

Salary

Competitive Salary; Monthly uncapped commission; Medical refund scheme, 1.5% employer matched Pension scheme, Life Assurance x2 basic salary

Skills & Requirements

Must-have

  • Customer service excellence
  • Accurate administration
  • Vehicle return procedures
  • Teamwork in fast-paced environment

Nice-to-have

  • Passion for service
  • Level-headed approach
  • Flexibility in working hours

Key Requirements

  • Full clean B driving licence held for a minimum of 2 years
  • Excellent communication and interpersonal skills
  • Flexibility in working hours including days, evenings, and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter