Base: £24,750; bonus/equity: not specified; benefi...
Hybrid – minimum 3 days per week in the glasgow office
Customer journey support
Answering travel questions
Problem-solving during travel
Macs Adventure Ltd is seeking a Customer Service Specialist to join their team in Glasgow, UK. The role focuses on enhancing customer experiences throughout their travel journey, requiring strong communication and problem-solving skills
Job Summary
Support customers throughout their Macs Adventure journey, answering questions, arranging final details, and solving issues while they are travelling.
This customer-focused role is key to communicating our brand values, delivering memorable trips and creating loyal Macs adventurers.
The Customer Service team are obsessed with efficiency, quality and loyalty, supporting customers from all over the world from the moment they confirm their bookings.
Matching Summary
Match Score: 85
Macs Adventure Ltd is seeking a Customer Service Specialist to join their team in Glasgow, UK. The role focuses on enhancing customer experiences throughout their travel journey, requiring strong communication and problem-solving skills.
Salary
Base: £24,750; Bonus/Equity: Not specified; Benefits: Not specified