Customer Success Manager Ii

Renaissancelearning NAM

Remote, US
Base: $56,100 - $77,200; bonus: + bonus for hittin...
Remote
2-3 years customer success experience
Strong understanding of k12 education landscape
Proven track record meeting sales targets
Renaissance Learning is seeking a Customer Success Manager II to work remotely in the U.S., ideally located in Arizona. The role focuses on managing customer relationships and ensuring positive outcomes in educational technology, requiring experience in customer success, particularly in K12 education

Job Summary

  • The role involves independently managing a portfolio of District and School level accounts to ensure customers experience exceptional value and successful student learning outcomes.
  • Renaissance is a global leader in pre-K–12 education technology where employees exemplify values such as trusting each other and striving for the best.
  • Eligible US employees receive comprehensive benefits including world-class health coverage, 401(k) matching, parental leave, and tuition reimbursement.

Matching Summary

Match Score: 85

Renaissance Learning is seeking a Customer Success Manager II to work remotely in the U.S., ideally located in Arizona. The role focuses on managing customer relationships and ensuring positive outcomes in educational technology, requiring experience in customer success, particularly in K12 education.

Salary

Base: $56,100 - $77,200; Bonus: Additional bonus for hitting CSM targets applies; Benefits: Medical, Dental, Vision, 401(k) match, Paid Vacation, Tuition Reimbursement

Skills & Requirements

Must-have

  • 2-3 years Customer Success experience
  • Strong understanding of K12 education landscape
  • Proven track record meeting sales targets
  • Excellent communication and presentation skills
  • Ability to manage territory book of business

Nice-to-have

  • Experience within SaaS education company
  • Strategic negotiation and business development skills
  • Mentorship capabilities for CSM best practices
  • Analytical thinking for risk identification

Key Requirements

  • 2-3 years experience in Customer Success required
  • Strong organizational and analytical thinking skills
  • Authorization to work in the United States

Work Rights

Must be authorized to work for any employer in the United States

Tailored Resume

Cover Letter