It Support Engineer

Keyfactor

Atlanta, GA, US
Commensurate with experience; not specified for ba...
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Microsoft 365 configuration and support
Active directory system management
Windows 10/11 and mac os device support
** Keyfactor is seeking a mid-level IT Support Engineer for their Atlanta, GA office. The role involves providing technical support to end-users, maintaining IT systems, and contributing to IT projects, all within a culture that emphasizes trust, innovation, and teamwork. **

Job Summary

  • The role involves supporting end users globally while ensuring optimal performance and compliance with security standards.
  • Keyfactor is a trusted cybersecurity leader serving over 1,500 companies worldwide with a mission to build digital trust.
  • Employees enjoy unique benefits including Second Fridays off, generous paid parental leave, and a dedicated employee-focused culture.

Matching Summary

Match Score: 75

** Keyfactor is seeking a mid-level IT Support Engineer for their Atlanta, GA office. The role involves providing technical support to end-users, maintaining IT systems, and contributing to IT projects, all within a culture that emphasizes trust, innovation, and teamwork. **

Salary

Commensurate with experience; Not specified for base; Not specified for bonus/equity; Comprehensive global benefits included

Skills & Requirements

Must-have

  • Microsoft 365 configuration and support
  • Active Directory system management
  • Windows 10/11 and Mac OS device support
  • Hybrid AD deployment experience
  • Complex technical troubleshooting skills
  • Security compliance framework collaboration

Nice-to-have

  • MDM/RMM systems proficiency
  • Cloud security knowledge
  • Project leadership capabilities
  • Cross-functional team collaboration
  • Training peers on IT systems

Key Requirements

  • US citizenship or permanent work authorization required
  • High School diploma or equivalent education
  • Mid-level experience in IT support and maintenance

Work Rights

Must have US citizenship or US permanent work authorization status

Tailored Resume

Cover Letter