Senior Customer Support Engineer

Kaleris

Chennai, India
Fully remote
Technical support experience
Strong analytical skills
Excellent communication skills
Kaleris is a global leader in supply chain execution, focused on digital transformation for shippers and carriers

Job Summary

  • Kaleris is a global leader in supply chain execution, focused on digital transformation for shippers and carriers.
  • Support Engineers provide first and second level support to Kaleris TOS end users, troubleshooting software issues.
  • The role involves collaboration with various departments to ensure timely resolution of service issues.

Matching Summary

Kaleris is a global leader in supply chain execution, focused on digital transformation for shippers and carriers.

Skills & Requirements

Must-have

  • Technical support experience
  • Strong analytical skills
  • Excellent communication skills

Nice-to-have

  • Experience with container terminals
  • Teamwork in virtual teams
  • Flexibility to work in shifts

Key Requirements

  • Engineering degree in Computer Science
  • 2-5 years of technical support experience
  • Understanding of relational database structures

Work Rights

Not specified

Tailored Resume

Cover Letter