Customer Service Representative - $13.50/hr - Jacksonville (eg)

Audatex Systems s.r.o

Jacksonville, US
Base: $13.50ph; bonus/equity: not specified; benef...
One year customer service experience required
High school diploma or equivalent
Pass background and drug screens
The role involves educating and counseling customers on what to expect when filing home and auto insurance claims

Job Summary

  • The role involves educating and counseling customers on what to expect when filing home and auto insurance claims.
  • Employees will use a customer-focused review process to provide prompt, accurate, and friendly service while entering data into the system database.
  • The position requires working extended hours including weekends, holidays, and evenings to meet customer needs in a fast-paced environment.

Matching Summary

The role involves educating and counseling customers on what to expect when filing home and auto insurance claims.

Salary

Base: $13.50/hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • One year customer service experience required
  • High School diploma or equivalent
  • Pass background and drug screens

Nice-to-have

  • Experience with CRM software
  • Prior telephone-based customer service
  • Ability to manage emotional customers
  • Willingness to learn and grow
  • Strong typing skills

Key Requirements

  • One year customer service experience
  • High School diploma or equivalent
  • Pass background screen
  • Pass drug screen

Work Rights

Not specified

Tailored Resume

Cover Letter