Senior Customer Success Business Partner

Anaplan

Bangalore, India
On-site
Strategic advisor and transformation partner
Manage enterprise customer portfolio
Drive measurable business outcomes
Operate as a strategic advisor and transformation partner, helping our enterprise customers leverage Anaplan’s platform and AI capabilities to drive measurable business outcomes

Job Summary

  • Operate as a strategic advisor and transformation partner, helping our enterprise customers leverage Anaplan’s platform and AI capabilities to drive measurable business outcomes.
  • Manage a portfolio of enterprise customers with the primary goal of maximizing their ROI on the Anaplan platform while owning the end-to-end lifecycle through a value-based selling mindset.
  • Own and nurture relationships with C-suite executives (CFO, CIO, CHRO, CDO) and senior stakeholders, establishing yourself as a trusted advisor and aligning on strategic priorities, value realization, AI transformation, and long-term investment decisions.

Matching Summary

Operate as a strategic advisor and transformation partner, helping our enterprise customers leverage Anaplan’s platform and AI capabilities to drive measurable business outcomes.

Skills & Requirements

Must-have

  • Strategic advisor and transformation partner
  • Manage enterprise customer portfolio
  • Drive measurable business outcomes
  • Executive engagement and advisory
  • Value realization and adoption strategies
  • Identify platform expansion opportunities

Nice-to-have

  • Foster customer self-sufficiency and scale
  • Champion diversity of thought and ideas
  • Behave like leaders regardless of title
  • Celebrate wins – big and small

Key Requirements

  • 10+ years of work experience in customer-facing roles
  • Deep subject matter expertise in FP&A or Supply Chain Planning
  • Strong understanding of Enterprise Performance Management (EPM)
  • Bachelor’s degree in business, finance, marketing, operations, or supply chain

Work Rights

Not specified

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