Collections Specialist

nncreative.tv

Irving, TX, United States
**
Customer sensitive collection calls
Delinquency letters
3rd party agency placement
** nncreative.tv is seeking a Credit & Collections Specialist in Irving, TX, to manage collection portfolios, engage in customer-sensitive collection calls, and assist with credit reviews for new accounts. The ideal candidate should have at least five years of experience in customer service or collections, strong analytical skills, and excellent communication abilities. **

Job Summary

  • The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
  • Monitor email and respond to inquiries for new advertiser set-ups and modifications, and serve as liaison to 3rd party collection agency.
  • Process credit applications for new advertisers working with station Sales Account Executives and obtain Business Manager approval prior to sending to Administrator for set up in billing system.

Matching Summary

Match Score: 75

** nncreative.tv is seeking a Credit & Collections Specialist in Irving, TX, to manage collection portfolios, engage in customer-sensitive collection calls, and assist with credit reviews for new accounts. The ideal candidate should have at least five years of experience in customer service or collections, strong analytical skills, and excellent communication abilities. **

Skills & Requirements

Must-have

  • customer sensitive collection calls
  • delinquency letters
  • 3rd party agency placement
  • credit review for new account set ups
  • quality customer service to customers and Sales

Nice-to-have

  • self-motivated with strong interpersonal skills
  • proactive, high attention to detail
  • able to operate in a fast-paced environment

Key Requirements

  • Minimum 5 years’ experience in customer service or collections
  • Associates degree in Accounting or Management, preferred
  • Strong Excel skills preferred
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter