Branch Service Officer (outsourcing)

United Overseas Bank

Bachelor's degree or equivalent
Strong customer service mindset
Knowledge of banking laws and regulations
The role involves responsible for account opening and maintenance services across all customer segments using core banking systems

Job Summary

  • The role involves responsible for account opening and maintenance services across all customer segments using core banking systems.
  • Candidates must exercise vigilance to identify unusual transactions and ensure strict compliance with operational control and audit procedures.
  • UOB seeks a team player with excellent interpersonal skills who can resolve customer queries and meet daily service level agreements.

Matching Summary

The role involves responsible for account opening and maintenance services across all customer segments using core banking systems.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent
  • Strong customer service mindset
  • Knowledge of banking laws and regulations
  • Proficiency in MS Office applications
  • Fluent English communication skills

Nice-to-have

  • Positive CAN-DO attitude
  • VBA/VBS programming knowledge
  • Understanding of KYC requirements
  • Experience with different company types
  • Proactive problem-solving skills

Key Requirements

  • Bachelor's degree required
  • Fluency in written and spoken English
  • Knowledge of financial service laws
  • PC proficiency including MS Office

Work Rights

Not specified

Tailored Resume

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