Analyst Principal Des Données Opérationnelles / Senior Operations Data Analyst

Genetec

Montreal, Canada
On-site
Power bi desktop and service
Dax data analytics expressions
Sql query data manipulation
This role will help Genetec’s CX organization distinguish itself by providing its team members with detailed metrics, in-depth and accurate data analysis and calculations, and clear presentations that drive decision-making

Job Summary

  • This role will help Genetec’s CX organization distinguish itself by providing its team members with detailed metrics, in-depth and accurate data analysis and calculations, and clear presentations that drive decision-making.
  • The Senior Operations Analyst reports to the Team Leader, Operations Automation and will be responsible for gathering requirements, designing and delivering reports, KPIs, and visualizations, and ensuring data integrity across multiple sources.
  • Genetec offers an attractive compensation package, training tuition reimbursement, subsidized meals, work-life balance with a flexible working schedule, free coffee, free parking, and an onsite fitness facility.

Matching Summary

This role will help Genetec’s CX organization distinguish itself by providing its team members with detailed metrics, in-depth and accurate data analysis and calculations, and clear presentations that drive decision-making.

Skills & Requirements

Must-have

  • Power BI Desktop and Service
  • DAX data analytics expressions
  • SQL query data manipulation
  • CRM Advanced Find
  • Microsoft Office Suite

Nice-to-have

  • Customer-oriented
  • Work under pressure
  • Fast-paced environment
  • Team and independent work

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years relevant working experience
  • 3+ years reporting or analytics experience
  • Fluent in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter