The Business Process Lead role is responsible for planning, tracking, and delivering all core business readiness activities, including business processes and procedures, testing and system readiness, training, and communications
Job Summary
The Business Process Lead role is responsible for planning, tracking, and delivering all core business readiness activities, including business processes and procedures, testing and system readiness, training, and communications.
You will collaborate with multiple departments to build strong relationships with key stakeholders, develop training and test plans, and ensure all operational requirements are in place.
Be part of a highly successful, rapidly growing global business that is leading the delivery of financial services and partners with some of the world’s largest companies.
Matching Summary
The Business Process Lead role is responsible for planning, tracking, and delivering all core business readiness activities, including business processes and procedures, testing and system readiness, training, and communications.
Skills & Requirements
Must-have
Business process and procedure documentation
Financial services industry experience
Australian financial services landscape
Platform environment experience
Excel, PowerPoint, Visio proficiency
Jira, Microsoft Project, Teams proficiency
Stakeholder relationship building
Nice-to-have
Strong analytical thinking
Proactive initiative taking
Confident and delivery-focused
Self-motivated team player
Enthusiastic and autonomous
Key Requirements
Prior experience in the financial services industry
Strong knowledge of Australian financial services
Experience supporting superannuation, wealth, and financial advisory services
Subject matter expertise in business process and procedure documentation
Proficient in Excel, PowerPoint, Visio, Jira, Microsoft Project, Teams
Proven ability to build and maintain effective relationships
Strong analytical thinking and problem-solving capability