Retail Customer Service Officer

Australia Post

South Hedland, Australia
Base: $33.20 + 12% super; benefits: up to $9,020 d...
On-site
Customer sales and service transactions
High value transaction management
Identity services transactions
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $33.20 + 12% superannuation; Benefits: Up to $9,020 district allowance + air-conditioning subsidy + 5 weeks annual leave + uniform + shoe allowance

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • High value transaction management
  • Identity services transactions
  • Promoting products and services
  • Assisting customers with mail lodgements
  • Building customer relationships
  • Administrative duties

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Team environment collaboration
  • Customer-centric approach

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Fit to lift up to 16kgs of mail regularly
  • Fit to stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter