Base: $136,000 - $146,000; bonus/equity: not speci...
On-site
Client retention and profitability
Strategic client relationships
Technology implementation
The Senior Director, Account Management will manage a team of program managers for a portfolio of accounts, responsible for achieving company goals related to client retention, quality service delivery, client/BCD Travel profitability, preferred vendor maximization, and technology implementation
Job Summary
The Senior Director, Account Management will manage a team of program managers for a portfolio of accounts, responsible for achieving company goals related to client retention, quality service delivery, client/BCD Travel profitability, preferred vendor maximization, and technology implementation.
Key responsibilities include establishing multi-level strategic client relationships, evaluating client financial statements for profitability, determining pricing strategy, developing client propositions, and supporting budget development.
BCD Travel offers flexible working hours, remote opportunities, chances to grow skills and career, generous vacation days, a fair compensation package with wellbeing tools, travel industry perks, and an inclusive environment.
Matching Summary
The Senior Director, Account Management will manage a team of program managers for a portfolio of accounts, responsible for achieving company goals related to client retention, quality service delivery, client/BCD Travel profitability, preferred vendor maximization, and technology implementation.
Salary
Base: $136,000 - $146,000; Bonus/Equity: Not specified; Benefits: mental, physical, and financial wellbeing tools, travel industry professional perks and discounts
Skills & Requirements
Must-have
Client retention and profitability
Strategic client relationships
Technology implementation
Client business plans
Team management and direction
Nice-to-have
Flexible work-life balance
Global experiences
Sustainability and charitable activities
Inclusive work environment
Key Requirements
Expert in account management
Management and leadership experience
College, Associate, or University degree or equivalent experience