Customer Service/admin Support

Marmon

Milano, Italy
Customer service skills
Complaint handling and resolution
Basic accounting functions
UCFS Italia S.p.A. is part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway, committed to making a positive impact and fostering a culture of empowerment

Job Summary

  • UCFS Italia S.p.A. is part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway, committed to making a positive impact and fostering a culture of empowerment.
  • The role involves providing frontline telephone support to new and existing UCFS Europe customers, handling complaints, processing contracts, and ensuring operational excellence and customer satisfaction.
  • Candidates will engage in collections, account inquiries, and distributor communications while working under close supervision with a focus on accuracy and superior customer service.

Matching Summary

UCFS Italia S.p.A. is part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway, committed to making a positive impact and fostering a culture of empowerment.

Skills & Requirements

Must-have

  • Customer service skills
  • Complaint handling and resolution
  • Basic accounting functions
  • Contract verification and processing
  • Collections and payment follow-up
  • Microsoft Office Suite proficiency
  • Strong communication skills

Nice-to-have

  • Problem-solving and decision-making ability
  • Attention to detail
  • Ability to work under close supervision
  • Empathy in customer interactions
  • Organizational skills
  • Internet and search engine savvy

Key Requirements

  • 6+ months experience in financial services
  • 0-2 years customer service experience
  • Non-exempt employment status
  • Ability to perform basic accounting functions

Work Rights

Not specified

Tailored Resume

Cover Letter