Customer Service Representative

Destination Pet

Cornelius, NC, United States
Base: $13.00–$16.00ph doe; tips: + tips; benefits:...
On-site
Handling phones and customers
Answering phones with a smile
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative for their Camp Wagging Tails location in Cornelius, NC. The ideal candidate should be passionate about both pets and people, with strong customer service skills, and the ability to multitask in a lively environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP (Very Important Pet-parent).
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins and check-outs, handling transactions, and ensuring the lobby is clean and welcoming.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $13.00–$16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Camp Wagging Tails location in Cornelius, NC. The ideal candidate should be passionate about both pets and people, with strong customer service skills, and the ability to multitask in a lively environment.

Salary

Base: $13.00–$16.00/hour DOE; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • answering phones with a smile
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • love pets and people
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter