Contact Center Representative-credit Card -may 18th Phoenix, Az
TD
Phoenix, Arizona, United States
Base: $22.00 - $31.00 usd; bonus/equity: not speci...
Onsite
Customer service in contact center
Handle financial transactions
Navigate multiple systems
The Contact Center Representative - Credit Card role focuses on building strong customer relationships by providing quality service and sales in an efficient and professional manner
Job Summary
The Contact Center Representative - Credit Card role focuses on building strong customer relationships by providing quality service and sales in an efficient and professional manner.
This position involves handling a broad range of financial transactions, understanding customer needs, and communicating solutions while adhering to all bank policies and procedures.
TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings programs, paid time off, and career development opportunities.
Matching Summary
The Contact Center Representative - Credit Card role focuses on building strong customer relationships by providing quality service and sales in an efficient and professional manner.
Salary
Base: $22.00 - $31.00 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service in contact center
Handle financial transactions
Navigate multiple systems
Adhere to bank policies
Work in a fast-paced environment
Nice-to-have
Promote lasting customer relationships
Identify opportunities to grow business
Collaborative team member
Open to feedback and action plans
Support diverse and inclusive environment
Key Requirements
High School Diploma or GED
1+ years customer service experience
Experience in Retail, banking, or contact center preferred
PC skills and ability to learn software
Excellent interpersonal and verbal communication skills