Technical Support Analyst (tier 1)

Motorola Solutions

Colorado, US
Base: $45,000 - $48,000; bonus/equity: not specifi...
Linux troubleshooting skills
Customer service skills
Incident management experience
Motorola Solutions is committed to building a safer future through technology

Job Summary

  • Motorola Solutions is committed to building a safer future through technology.
  • As a Tier 1 Analyst, you will provide empathetic phone support to customers.
  • The role involves troubleshooting in a Linux environment and coordinating field technicians.

Matching Summary

Motorola Solutions is committed to building a safer future through technology.

Salary

Base: $45,000 - $48,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision benefits, 401K with Company Match

Skills & Requirements

Must-have

  • Linux troubleshooting skills
  • Customer service skills
  • Incident management experience

Nice-to-have

  • Critical thinking ability
  • Self-starter mentality
  • Resilient communication skills

Key Requirements

  • High School diploma or equivalent
  • 1+ year of Technical Support experience
  • Legal authorization to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter