Customer Service (call Center, Bank & Finance, Up To 25k) Fresh Grad Welcome! At Banking / Finance
Me2Works
Singapore
Up to 25k ph
On-site
Phone dunning to delinquent accounts
Negotiate repayment arrangements
Resolve customer enquiries and complaints
Me2Works is hiring for a Customer Service position in the banking and finance sector, welcoming fresh graduates. The role involves supporting daily operations, particularly in managing delinquent accounts and addressing customer inquiries, with a focus on strong communication skills in both English and Chinese
Job Summary
The role serves as a steppingstone into the banking industry with a reputable Singapore bank.
Responsibilities include performing phone dunning on delinquent accounts and negotiating repayment arrangements.
Candidates must comply with the Bank's regulatory requirements on risk and control.
Matching Summary
Match Score: 75
Me2Works is hiring for a Customer Service position in the banking and finance sector, welcoming fresh graduates. The role involves supporting daily operations, particularly in managing delinquent accounts and addressing customer inquiries, with a focus on strong communication skills in both English and Chinese.
Salary
Up to 25k
Skills & Requirements
Must-have
Phone dunning to delinquent accounts
Negotiate repayment arrangements
Resolve customer enquiries and complaints
Nice-to-have
Strong interpersonal skills
Accommodate different personal styles
Fresh grad welcome
Key Requirements
Diploma or Degree holder preferred
1-2 years experience in CS
HKCEE Level 2 or HKDSE Level 2 in Chinese and English