Manager, Technical Support Engineering – Workday Platform

Workday

**
Workday prism analytics expertise
People analytics platform knowledge
Sql and python scripting proficiency
** Workday is seeking a Manager of Technical Support Engineering for their Analytics Platform, a fully remote position. The role involves leading a global team to provide high-quality support, while also driving technical excellence and strategic collaboration. **

Job Summary

  • This role leads a high-performing global team of analytics support engineers to deliver world-class outcomes for Workday customers.
  • The position requires deep technical investigation into query optimization, indexing, and system health diagnostics across the Workday Analytics ecosystem.
  • Workday offers a flexible work approach requiring at least 50% time in-office or field per quarter while fostering an inclusive and collaborative culture.

Matching Summary

Match Score: 75

** Workday is seeking a Manager of Technical Support Engineering for their Analytics Platform, a fully remote position. The role involves leading a global team to provide high-quality support, while also driving technical excellence and strategic collaboration. **

Skills & Requirements

Must-have

  • Workday Prism Analytics expertise
  • People Analytics platform knowledge
  • SQL and Python scripting proficiency
  • Distributed systems debugging skills
  • 24x7 on-call rotation management
  • Log analysis and performance tuning

Nice-to-have

  • Jupyter Notebooks experience
  • Financial data structure knowledge
  • Inclusive culture leadership
  • Customer success collaboration
  • Strategic roadmap influence

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 6+ years in technical support or analytics
  • 2+ years leading technical teams
  • Experience with Workday reporting tools

Work Rights

Not specified

Tailored Resume

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