Patient Service Representative - Obgyn

Starling Physicians

Not specified (likely in-office based on job functions).
Greet patients and visitors
Answer and direct phone calls
Collect and reconcile payments
Starling Physicians is seeking a Patient Service Representative for their Obgyn department. This role focuses on providing excellent customer service, managing patient flow, and performing clerical duties in a healthcare setting

Job Summary

  • We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
  • Essential Job functions include greeting visitors, maintaining efficient patient flow, answering telephones, posting charges, collecting payments, verifying insurance, and scheduling appointments.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

Match Score: 75

Starling Physicians is seeking a Patient Service Representative for their Obgyn department. This role focuses on providing excellent customer service, managing patient flow, and performing clerical duties in a healthcare setting.

Skills & Requirements

Must-have

  • Greet patients and visitors
  • Answer and direct phone calls
  • Collect and reconcile payments
  • Verify insurance and update patient accounts
  • Schedule patient appointments
  • Communicate issues to supervisor

Nice-to-have

  • Compassionate community
  • Innovative value-based care
  • Connected kind of care
  • Flexibility with work schedules

Key Requirements

  • High School Graduate or GED required
  • Associate Degree preferred
  • Heartsaver within 30 days of hire
  • Previous PSR experience preferred
  • Ability to communicate in English
  • Excellent customer service skills
  • Ability to organize and perform multiple tasks
  • Knowledge of medical office and terminology preferred
  • Basic proficiency in computer use required
  • Previous experience with Standard Office Technology
  • Experience with EHR, Practice Management System preferred
  • Ability to commute to satellite offices

Work Rights

Not specified

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