It Tech Specialist

Epiq

Up to $28.00 usd ph; eligible for annual bonus; no...
Desktop and printer troubleshooting
Conference room av equipment setup
Hardware inventory management
The role provides end-user technical support including deskside assistance and conference room technology setup under the guidance of a Regional IT Support Coordinator

Job Summary

  • The role provides end-user technical support including deskside assistance and conference room technology setup under the guidance of a Regional IT Support Coordinator.
  • Candidates must be capable of managing hardware inventory, performing routine checks on printers and copiers, and assisting with office moves involving equipment disconnection and reconnection.
  • This position is part of the Opensity Solutions team which helps leading law firms modernize their operations through integrated services and innovative technology.

Matching Summary

The role provides end-user technical support including deskside assistance and conference room technology setup under the guidance of a Regional IT Support Coordinator.

Salary

Up to $28.00 USD per hour; Eligible for annual bonus; Not specified

Skills & Requirements

Must-have

  • Desktop and printer troubleshooting
  • Conference room AV equipment setup
  • Hardware inventory management
  • Ticket queue monitoring and resolution
  • Office move logistics support

Nice-to-have

  • Law firm experience preferred
  • Client-facing customer service skills
  • IT security best practices knowledge
  • Microsoft Office proficiency
  • Adaptable team-focused attitude

Key Requirements

  • High School Diploma or equivalent
  • Minimum 1 year professional client-facing support experience
  • Ability to lift or move 40 lbs or greater

Work Rights

Not specified

Tailored Resume

Cover Letter