Customer & Quality In Design Manager

Barry Callebaut AG

Banbury, GB
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Customer feedback analysis
Quality issue resolution
Product design integration
** Barry Callebaut AG is seeking a Customer & Quality In Design Manager in Banbury, GB, to enhance product quality and customer satisfaction through effective collaboration and quality management practices. The position requires a strong background in quality assurance, customer interaction, and food safety standards. **

Job Summary

  • The Customer Quality & Quality in Design Manager ensures products are designed with quality and customer value at the forefront, addressing customer feedback in a timely manner.
  • This role involves collaboration with various departments to integrate quality principles into product, process, and facility design, meeting or exceeding customer needs at the factory level.
  • Key responsibilities include leading initiatives to enhance customer satisfaction, reduce complaints, drive continuous improvement, and represent the factory in customer audits.

Matching Summary

Match Score: 75

** Barry Callebaut AG is seeking a Customer & Quality In Design Manager in Banbury, GB, to enhance product quality and customer satisfaction through effective collaboration and quality management practices. The position requires a strong background in quality assurance, customer interaction, and food safety standards. **

Skills & Requirements

Must-have

  • customer feedback analysis
  • quality issue resolution
  • product design integration
  • root cause analysis
  • customer audit representation

Nice-to-have

  • strong interpersonal skills
  • compliant innovation promotion
  • customer-driven improvement projects

Key Requirements

  • Bachelor's degree in relevant science/engineering field or equivalent
  • 5+ years in food quality assurance
  • Minimum 5 years experience in quality, CI&TS, operations, engineering, or process
  • Food safety knowledge including HACCP training
  • GFSI food safety standards training (FSSC22000 or BRC preferred)
  • Solid knowledge of GMP, Pathogen Environmental Monitoring, Facility/Equipment Design

Work Rights

Not specified

Tailored Resume

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