Customer Success Manager

Argus Media Ltd

Houston, United States
Competitive salary; compyny bonus scheme; group me...
On-site
Experience in customer success or sales environment
Strong stakeholder collaboration skills
Proficiency with databases and crm systems
The role involves ensuring clients fully understand their licensed content and providing comprehensive support across Sales, Finance, Technology, and Editorial teams

Job Summary

  • The role involves ensuring clients fully understand their licensed content and providing comprehensive support across Sales, Finance, Technology, and Editorial teams.
  • Candidates will actively seek opportunities to embed and grow usage of services through direct client interactions and cross-sell strategies.
  • The company offers a competitive salary, a 6% company match on retirement plans, and up to 30 vacation days annually.

Matching Summary

The role involves ensuring clients fully understand their licensed content and providing comprehensive support across Sales, Finance, Technology, and Editorial teams.

Salary

Competitive salary; Company bonus scheme; Group medical, dental, vision, 401(k) with 6% match

Skills & Requirements

Must-have

  • Experience in customer success or sales environment
  • Strong stakeholder collaboration skills
  • Proficiency with databases and CRM systems
  • Excellent communication and interpersonal skills
  • High organization and attention to detail

Nice-to-have

  • Knowledge of Microsoft Excel
  • Ability to work collaboratively in a team
  • Fluency in Portuguese or Spanish languages
  • Experience gathering competitor intelligence
  • Willingness to travel within the region

Key Requirements

  • Experience working in customer success or sales
  • Proficiency in English required
  • Good knowledge of Microsoft Excel

Work Rights

Not specified

Tailored Resume

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