Base: 78k -82k; bonus/equity: not specified; benef...
Direct and coordinate activities
Create welcoming and memorable experience
Accurate communication and follow-up
Directs and coordinates the activities of the team to create a special welcoming and memorable experience for our guests
Job Summary
Directs and coordinates the activities of the team to create a special welcoming and memorable experience for our guests.
The GEM demonstrates passion to create a service culture environment geared towards delivering an incomparable guest experience.
Market-leading benefits (Medical, Dental, Vision) 401(k) Retirement Plan Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals
Matching Summary
Directs and coordinates the activities of the team to create a special welcoming and memorable experience for our guests.
Salary
Base: 78K -82K; Bonus/Equity: Not specified; Benefits: Market-leading benefits
Skills & Requirements
Must-have
direct and coordinate activities
create welcoming and memorable experience
accurate communication and follow-up
assess guest needs and requests
deliver exceptional guest experiences
manage VIP arrivals and departures
Nice-to-have
genuine heart
positive energy and commitment
create 'wow' moments
elevate your craft here and abroad
Key Requirements
Minimum of 2 years luxury hotel guest service experience
Hospitality Management degree preferred
Excellent communication skills
Ability to work flexible hours
Proficiency with Opera, Golden, and related systems