Field Service Engineer - Perth

Danaher

Perth, Western Australia, Australia
Fully remote
Mechanical electrical or biomedical engineering degree
3 years field service experience preferred
Valid driver's license with acceptable record
The Field Service Engineer is responsible for daily service support of the existing customer base in Perth while assisting in the rest of Australia

Job Summary

  • The Field Service Engineer is responsible for daily service support of the existing customer base in Perth while assisting in the rest of Australia.
  • This role drives customer satisfaction by ensuring increased throughput, decreased downtime, and achieving a 'first time fix' rate.
  • Engineers are expected to manage on-hand inventory, close service calls accurately, and contribute to revenue goals through value selling.

Matching Summary

The Field Service Engineer is responsible for daily service support of the existing customer base in Perth while assisting in the rest of Australia.

Skills & Requirements

Must-have

  • Mechanical Electrical or Biomedical Engineering degree
  • 3 years field service experience preferred
  • Valid driver's license with acceptable record
  • Knowledge of Flow Cytometry Liquid Handlers Centrifugation
  • Ability to travel 80% across Perth and WA

Nice-to-have

  • Highly computer literate in Microsoft Office
  • Experience managing call escalations
  • Value selling and maintenance agreement growth skills
  • Ability to work in fast-paced environment
  • Strong deductive reasoning and problem-solving skills

Key Requirements

  • Degree in Mechanical Electrical Engineering or Biomedical
  • At least 3 years prior field service experience
  • Valid driver's license required
  • Travel availability 80% within region
  • ISO audit training and re-certification management

Work Rights

Not specified

Tailored Resume

Cover Letter