Aman Group is seeking a Learning & Development Cum Quality Manager for their Amanoi resort in Vietnam, responsible for employee training initiatives and quality assurance processes. The ideal candidate should have a background in hospitality management, strong communication skills, and experience in coaching and quality management
Job Summary
This dual role combines strategic planning for employee development with overseeing quality assurance processes across departments.
The successful candidate will coach managers on Total Quality Management principles and prepare monthly guest satisfaction reports to enhance the guest experience.
Aman Group offers a competitive remuneration package including complimentary nights at colleagues' accommodations, health care, and year-end bonuses.
Matching Summary
Match Score: 85
Aman Group is seeking a Learning & Development Cum Quality Manager for their Amanoi resort in Vietnam, responsible for employee training initiatives and quality assurance processes. The ideal candidate should have a background in hospitality management, strong communication skills, and experience in coaching and quality management.
Salary
Competitive Remuneration Package; Year-end Bonus; Not specified
Skills & Requirements
Must-have
Bachelor's degree in hospitality management
2 to 3 years related experience
Six Sigma process knowledge
Training program design and implementation
Quality assurance process management
Nice-to-have
Excellent communication and presentation skills
Database management capabilities
Positive, engaging, and energetic personality
Ability to work under pressure
Strong analytical and problem-solving skills
Key Requirements
Bachelor's degree in hospitality management or related field