Carbravo Consultation Center Supervisor West - Global Ops Coe

General Motors Australia & New Zealand

Taguig City, Philippines
Hybrid
Carbravo process acumen
Dealer engagement strategy
Remote field force leadership
The Global Ops Coe in Manila is a developing team focused on world-class delivery and customer support within the GM Sales Services and Marketing function

Job Summary

  • The Global Ops Coe in Manila is a developing team focused on world-class delivery and customer support within the GM Sales Services and Marketing function.
  • Manila Consultants will support dealers engaging with the CarBravo platform, including receiving calls and proactively contacting US dealers to coordinate sales performance.
  • The role involves leading remote field consultants, monitoring operations, integrating with other teams, and contributing to knowledge management and training development.

Matching Summary

The Global Ops Coe in Manila is a developing team focused on world-class delivery and customer support within the GM Sales Services and Marketing function.

Skills & Requirements

Must-have

  • CarBravo Process Acumen
  • Dealer Engagement Strategy
  • Remote Field Force Leadership
  • Issue Resolution
  • Customer Analytics

Nice-to-have

  • Startup Innovation
  • Collaborative Approach
  • Service Innovation Experience
  • Executive Communication Skills
  • Cross-functional Collaboration

Key Requirements

  • 7-12 Yrs experience in related role
  • Degree in Business, Marketing or Equivalent
  • Operations and People leadership experience
  • Leader level Communication skills
  • Ability to solution complex problems

Work Rights

Not specified

Tailored Resume

Cover Letter