Modivcare is looking for an experienced Customer Advocate I to join our team, where you will be responsible for providing exceptional service and support to Transportation Providers by addressing inquiries, resolving concerns, and ensuring accurate trip coordination
Job Summary
Modivcare is looking for an experienced Customer Advocate I to join our team, where you will be responsible for providing exceptional service and support to Transportation Providers by addressing inquiries, resolving concerns, and ensuring accurate trip coordination.
This role involves assisting Transportation Providers with questions, scheduling reservations, documenting complaints, and ensuring accurate trip data entry.
Modivcare offers a comprehensive benefits package including Medical, Dental, and Vision insurance, 401(k) Retirement Savings Plan with Company Match, and Paid Time Off.
Matching Summary
Modivcare is looking for an experienced Customer Advocate I to join our team, where you will be responsible for providing exceptional service and support to Transportation Providers by addressing inquiries, resolving concerns, and ensuring accurate trip coordination.
Salary
$14.23-$18.00; Not specified; Not specified
Skills & Requirements
Must-have
addressing inquiries
resolving concerns
accurate trip coordination
handle high call volumes
active listening skills
Nice-to-have
passion for delivering exceptional customer experiences
positive and enthusiastic attitude
commitment to producing high-quality work
Key Requirements
High School Diploma or GED
Zero (0) plus years of experience
Basic computer proficiency
Ability to work independently and as part of a team