Service & Repair Sr Mgr. Depuy Synthes (orthopaedics) - Latam
Johnson & Johnson
Bogotá, Distrito Capital, Colombia
Fully remote
Regional technical services strategy execution
Multicultural team leadership experience
End-to-end technical support operations
Johnson & Johnson is seeking a Service & Repair Senior Manager for their Orthopaedics division in LATAM, responsible for leading technical support operations and ensuring service excellence across the region. The ideal candidate will have strong leadership skills, a background in engineering or related fields, and experience managing multicultural teams
Job Summary
The role leads the regional strategy and continuous improvement of technical support operations across Latin America.
This position acts as the primary liaison between local teams and global Technical Services leadership to ensure service excellence.
The successful candidate will oversee multidisciplinary teams while driving strategic projects aligned with corporate policies.
Matching Summary
Match Score: 85
Johnson & Johnson is seeking a Service & Repair Senior Manager for their Orthopaedics division in LATAM, responsible for leading technical support operations and ensuring service excellence across the region. The ideal candidate will have strong leadership skills, a background in engineering or related fields, and experience managing multicultural teams.
Skills & Requirements
Must-have
Regional technical services strategy execution
Multicultural team leadership experience
End-to-end technical support operations
Nice-to-have
Fluent Spanish or Portuguese language skills
Customer-centric mindset and emotional intelligence
Experience with process optimization tools
Key Requirements
Bachelor's degree in engineering or related field
Minimum 7 years professional experience in Technical Services
Proven leadership managing multicultural regional teams